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NAIF

Getting Help

Before contacting NAIF for help please review the support policy. Then take a look at the links below and see if one of them can help you solve your problem.

Questions About Software Availability
Questions About SPICE Kernels Availability
Questions About a Specific SPICE Kernel
Questions About How to Use a SPICE API (Subroutine)
Questions About How to Use a SPICE Program
Questions About Apparent SPICE-related Errors

Missing data

Common Problems

If the above links don't provide the information you need, then, consistent with our support policy, you may contact one of the NAIF team members here.

If your questions are about ESA SPICE data, or otherwise might best be answered by ESA's SPICE team, you can contact the ESA SPICE Service team here: esa_spice@sciops.esa.int

If your questions are about JAXA SPICE data, or otherwise might best be answered by JAXA's SPICE team, you can contact them here: darts-admin@ml.isas.jaxa.jp

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